Volvo XC90: Safety / Recall information
On our website, click the "Owner" tab in the upper left-hand side of the screen and then click on the heading "Recall Information". Enter the vehicle identification number (VIN), which can be found at the bottom of the windshield. If your vehicle has any open Recalls, they will be displayed on this page.
You can also enter the Vehicle Identification Number in the search field on the National Highway Traffic Safety Administration's (NHTSA) website at: www.nhtsa.gov.
Volvo customers in Canada
For any questions regarding open recalls for your vehicle, please contact your authorized Volvo retailer. If your retailer is unable to answer your questions, please contact Volvo Customer Relations at 800-663-8255, Mon- day through Friday, 8:30 A.M. to 5:00 P.M. EST or volvocars.com/ca. You may also write us at:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
www.tc.gc.ca
Reporting safety defects
The following information will help you report any perceived safety-related
defects in your vehicle.
Reporting safety defects in the U.S.
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying Volvo Car USA, LLC...
Whiplash Protection System
The Whiplash Protection System (WHIPS) is designed to help reduce the risk
of whiplashtype injuries. The system consists of energy absorbing backrests and
seat cushions as well as specially designed head restraints in the front seats...
Other information:
Volvo XC90 2015-2023 Owners Manual: Preconditioning
(Option/accessory.) Preconditioning is a climate function that, if possible, attempts to achieve a comfortable temperature in the passenger compartment before driving. Preconditioning can be started immediately or started at a preset time using a timer...
Volvo XC90 2015-2023 Owners Manual: Wheel bolts
The wheel bolts hold the wheel in place on the wheel hub. Only use rims that have been tested and approved by Volvo and are included in Volvo's original product range. Use a torque wrench to check that the wheel bolts are tightened correctly. Do not grease the wheel bolt threads...
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Connecting equipment to the vehicle's data link connector
Incorrectly connected or installed software or diagnostic tools may have an adverse effect on the vehicle's electronics.
We strongly recommend that Volvo owners use only genuine, Volvo-approved accessories, and that accessory installations be performed only by a trained and qualified Volvo service technician. Certain accessories only work when the associated software is installed in the vehicle's computer system.
On-board Diagnostic (OBDII) socket under the dashboard on the driver's side.
