Volvo XC90: Safety / Recall information
On our website, click the "Owner" tab in the upper left-hand side of the screen and then click on the heading "Recall Information". Enter the vehicle identification number (VIN), which can be found at the bottom of the windshield. If your vehicle has any open Recalls, they will be displayed on this page.
You can also enter the Vehicle Identification Number in the search field on the National Highway Traffic Safety Administration's (NHTSA) website at: www.nhtsa.gov.
Volvo customers in Canada
For any questions regarding open recalls for your vehicle, please contact your authorized Volvo retailer. If your retailer is unable to answer your questions, please contact Volvo Customer Relations at 800-663-8255, Mon- day through Friday, 8:30 A.M. to 5:00 P.M. EST or volvocars.com/ca. You may also write us at:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
www.tc.gc.ca
Reporting safety defects
The following information will help you report any perceived safety-related
defects in your vehicle.
Reporting safety defects in the U.S.
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying Volvo Car USA, LLC...
Whiplash Protection System
The Whiplash Protection System (WHIPS) is designed to help reduce the risk
of whiplashtype injuries. The system consists of energy absorbing backrests and
seat cushions as well as specially designed head restraints in the front seats...
Other information:
Volvo XC90 2015-2026 Owners Manual: Cleaning exterior plastic, rubber and trim components
The vehicle should be washed as soon as it becomes dirty. The longer the dirt remains, the more difficult it will be to keep the vehicle clean. It could also lead to paint damage. Use a car washing detergent recommended by Volvo. A special cleaning agent available from Volvo retailers is recommended for the cleaning and care of colored plastic parts, rubber and trim components, e...
Volvo XC90 2015-2026 Owners Manual: Deleting preconditioning timer settings
(Option/accessory.) A preconditioning timer setting that is no longer needed can be deleted. The button for editing a list/deleting a timer setting in the Parking climate tab in Climate view. Open Climate view in the center display. Select the Parking climate tab...
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Connecting equipment to the vehicle's data link connector
Incorrectly connected or installed software or diagnostic tools may have an adverse effect on the vehicle's electronics.
We strongly recommend that Volvo owners use only genuine, Volvo-approved accessories, and that accessory installations be performed only by a trained and qualified Volvo service technician. Certain accessories only work when the associated software is installed in the vehicle's computer system.
On-board Diagnostic (OBDII) socket under the dashboard on the driver's side.
