Volvo XC90 2015-2021 Owners Manual / Creating and registering a Volvo ID

Volvo XC90: Creating and registering a Volvo ID

A Volvo ID can be created in two ways. If your Volvo ID was created with the Volvo On Call app, the Volvo IDmust also be registered to the vehicle to enable access to the Volvo ID services.

Creating a Volvo ID with the Volvo ID app

Download the Volvo ID app from Download Center in the center display's App view.
Start the app and register a personal email address.
Follow the instructions that will be sent automatically to this email address.
- A Volvo ID has now been created and is automatically registered to the vehicle. The Volvo ID services can now be used.

Creating a Volvo ID using the Volvo On Call app¹

¹ Vehicles with Volvo On Call.

Download the latest version of the Volvo On Call app to your phone².
Choose to create a Volvo ID.
The website for creating a Volvo ID will open. Fill in the requested information.
Check the box to accept the terms and conditions.
Press the button to create your Volvo ID.
An email will be sent to the address you have provided. Click on the link in the email to activate your Volvo ID.
- Your Volvo ID is now ready to be used.

² Can be downloaded from e.g. the Apple App Store or Google Play.

Registering your Volvo ID to the vehicle

If your Volvo ID was created using the Volvo On Call app, follow these steps to register the ID to the vehicle:

If you have not already done so, download the Volvo ID app from Download Center in the center display's App view.
NOTE

To download apps the vehicle must be connected to the internet.
Start the app and enter your Volvo ID/email address.
Follow the instructions that will be auto- matically sent to the email address con- nected to your Volvo ID.
- Your Volvo ID has now been registered to the vehicle. The Volvo ID services can now be used.

Related information

Volvo ID
Download apps
Handling system updates via Download Center
Internet-connected vehicle *

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Connecting equipment to the vehicle's data link connector

Incorrectly connected or installed software or diagnostic tools may have an adverse effect on the vehicle's electronics.

We strongly recommend that Volvo owners use only genuine, Volvo-approved accessories, and that accessory installations be performed only by a trained and qualified Volvo service technician. Certain accessories only work when the associated software is installed in the vehicle's computer system.

Volvo XC90. Connecting equipment to the vehicle's data link connector

On-board Diagnostic (OBDII) socket under the dashboard on the driver's side.